System Work

Bringing System Work to India

It was our great joy to be able to bring System Work to India. This writing aims to cover the feedback and learning we got when running the 2-and-a-half-day course.

Pay it forward — appreciating the act of kindness

We are glad to announce that we completed a second public run of our System Work course in August. This wouldn't have happened without all the kindness we received.

Skill, intentionality, and care

Concluding our 1st public run for System Work is a milestone for us, considering how long we've been trying to make it happen. This writing unpacks what happened during the course, including the feedback we got from the participants.

Why the hat matters: answering questions with another question

Our role as a coach, not a consultant, often encouraged us to ask questions, even when answering our clients' own questions.

The host and guardian in a meeting

One alternative to better facilitate a meeting is by having a clear distinction on the roles that the facilitator can assume.

Listening should be active, not passive

What does active listening mean and what is the practical implementation of it?

Empathic Listening: The Make or Break in Building Trust

What role does empathetic listening play in conversation? And, how does it relate to trust?