System Work

Caring for the system

When working within a human system, what does caring look like? Moreover, how do we demonstrate our care for the system as a whole?

System Work in April, completed

How would System Work course participants describe their experience to potential invitees?

How System Work help me to develop dual awareness

A System Work participant reflects on how the learning from System Work gave him the scaffolding necessary to translate theoretical insights from McKinsey article, Developing Dual Awareness, into actionable practices, seamlessly bridging the gap between theory and application.

Grief and holidays — a personal reflection

Unpacking my complicated relationship with the holiday season through a personal reflection.

Bringing System Work to India

It was our great joy to be able to bring System Work to India. This writing aims to cover the feedback and learning we got when running the 2-and-a-half-day course.

Pay it forward — appreciating the act of kindness

We are glad to announce that we completed a second public run of our System Work course in August. This wouldn't have happened without all the kindness we received.

Skill, intentionality, and care

Concluding our 1st public run for System Work is a milestone for us, considering how long we've been trying to make it happen. This writing unpacks what happened during the course, including the feedback we got from the participants.

Why the hat matters: answering questions with another question

Our role as a coach, not a consultant, often encouraged us to ask questions, even when answering our clients' own questions.

The host and guardian in a meeting

One alternative to better facilitate a meeting is by having a clear distinction on the roles that the facilitator can assume.

Listening should be active, not passive

What does active listening mean and what is the practical implementation of it?

Empathic Listening: The Make or Break in Building Trust

What role does empathetic listening play in conversation? And, how does it relate to trust?

Collaboration, gratitude, and shared learning — our 1st ever System Work community gathering

Our first-ever System Work community gathering collaboration, gratitude, and shared learning intersect.